Dear PENFL Member,
We have recently revamped our website and added a membership management system that will allow you to safely and securely pay your membership dues online. All of our payments are processed by Authorize.net and our website now utilizes SSL security which ensures that your data is safe.
We have transferred all of our existing members from our old database to our new one. Some of our data may have changed. We have a new process for you to follow in order to log in, make sure that your profile information is accurate, and submit membership dues.
All of your passwords have been changed and to protect your identity, we will not be sending you your new passwords via email. Instead, we have implemented a “Forgot Password” function on our website that will automatically generate a randomized password and email you the new random password. At that point, you can log in using the random password and change your profile information to reflect the password of your choice.
Simply follow this link and click the “Forgot your password?” link to initiate the process of resetting and emailing you your random password.
For all of you who have decided to make recurring monthly payments, we haven’t forgotten about you. However, due to time constraints, we have only been able to implement the 1 Time Yearly payments option on our website. You can simply contact us and we can manually setup your recurring payments with Authorize.net, our secure payment gateway. Within the coming weeks, for your convenience, we will be implementing the recurring billing options directly into our website.
There are also a few upgrades to mention. Memberships now are delimited by Terms. A Term is 1 year from the date that you pay your membership dues. When you log in, you will be notified of your current term. You can make payments as many years in advance as you please and all subsequent payments will be applied to future terms in 1 year increments. If you’re confused, just give us a call.
We thank you all for your membership and we’re working hard to guarantee that we offer you the highest level of service possible. Stay tuned, as we plan to roll out more updates in the coming weeks!
Thanks, PENFL.
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